Care Manager - Central London (EC)

YourSales - Health Care
Ref: 377 Date Posted: Thursday 07 Nov 2019
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Care Manager

£35,000 to £45,000 per annum

Enfield, London

YourSales are proud to be working with one of the UK's leading technology-based home care companies in their search for two Care Managers based in Enfield, London on a full time permanent basis.

The purpose of the role is to efficiently manage the day to day running of the service through effective management of the Care Coordinator. You will also ensure the service is the provider of choice and understand branch KPI's to ensure objectives are set and monitored. In addition to this, you will provide sound leadership to ensure satff ar4e clear about their respective duties and responsibilities. You will also be required to take part in the out of hours service and review of the business continuity plan.

The role:

  • Manage the safety and quality of the business
  • Deliver outstanding customer service
  • Responsible for financial accountability including, supporting with payroll and invoicing
  • Lead and manager the team
  • Business development 
  • Ensure all emergency on-call issues are dealt with effectively

The person: 

  • Strong communication skills
  • Ability to work as part of a team
  • Ability to make decisions as required and take accountability for these
  • Flexible and adaptable
  • Creative and innovative
  • Caring and compassionate
  • Respect 
  • Outstanding punctuality

Essential criteria:

  • Good numeracy and literacy skills
  • Experience of delivering outstanding customer service
  • Experience of care services, risk assessment and person centered care and support 
  • Experience of managing and developing an effective staff team
  • Excellent communication skills
  • Experience of building positive working relationships with people who use the service and their families
  • Full drivers license with no more than 6 points and Class 1 business insurance 

Desirable criteria:

  • QCF Level 3 in Health & Social Care 
  • Experience as a Senior Care Coordinator/Deputy Manager

Care Manager

£35,000 to £45,000 per annum

Enfield, London